UK GDPR Compliance

At Taunton Appliance Repair Solutions, we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR). This page explains how we comply with your rights under UK GDPR, even though we do not store personal data in a database or require user registration.

Scope and Applicability

The UK GDPR applies to the processing of personal data of individuals in the UK. While Taunton Appliance Repair Solutions does not collect personal information through user accounts or forms, we may automatically collect limited data via website analytics, server logs, and cookies to understand site usage and improve our services. This data is processed solely for legitimate business purposes and is not used for profiling or automated decision-making.

Your Rights Under UK GDPR

Under UK GDPR, you have the following rights:

• Right of access – to request confirmation of whether your personal data is being processed and to receive a copy of it.
• Right to rectification – to correct inaccurate or incomplete personal data.
• Right to erasure – to request deletion of your personal data, where applicable.
• Right to restrict processing – to limit how your data is used under certain conditions.
• Right to data portability – to receive your data in a structured, commonly used format.
• Right to object – to object to processing based on legitimate interests, including profiling.
• Right to withdraw consent – where consent is the legal basis, you may withdraw it at any time.

How We Comply

We do not maintain a database of personal information. Any data collected via cookies or server logs is anonymised, aggregated, and retained only for statistical purposes. We use third-party analytics tools (e.g., Google Analytics) with privacy-enhancing settings enabled, including IP anonymisation. We do not sell or share personal data with advertisers or third parties for marketing purposes.

Data We Process

The only personal data we may process includes:

• IP addresses (anonymised)
• Browser type and device information
• Pages visited and time spent on site
• Cookie identifiers (session or persistent, with user consent where required)

This data is not linked to any individual’s name, email, or contact details.

Legal Basis for Processing

Our processing of website usage data is based on legitimate interest under Article 6(1)(f) UK GDPR. This includes improving website functionality, ensuring security, and analysing traffic patterns to better serve our visitors. We conduct regular assessments to ensure our interests do not override your rights and freedoms.

How to Exercise Your Rights

If you wish to exercise any of your UK GDPR rights, please contact us by email at [email protected]. Please include your full name, the nature of your request, and any relevant details. We will respond without undue delay and within one month.

Response Timeframes

We are required to respond to requests within one month of receipt. This may be extended by two further months where necessary, in which case we will inform you within one month of the reasons for the delay.

No Discrimination Policy

You will not be denied service, charged different prices, or receive a different quality of service for exercising your UK GDPR rights. We respect your choices and will not penalise you for requesting access, deletion, or opt-out of data processing.

Updates and Changes

We may update this page periodically to reflect changes in law or our practices. Any material changes will be posted here with an updated effective date. We recommend reviewing this page occasionally.

Contact Information

If you have questions about this compliance page or wish to make a complaint, please contact our data protection point of contact:

Orin Trask
Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK’s independent supervisory authority for data protection. Visit ico.org.uk for more information.